Koinly Login Guide & Password Reset Help (2026 Updated)

Managing your cryptocurrency taxes is easier when you can quickly access your account. However, users sometimes encounter login issues, forgotten passwords, or authentication problems. This complete guide explains how to log in to Koinly, reset your password, and troubleshoot common access problems so you can regain control of your account quickly.

What Is Koinly?

Koinly is a popular cryptocurrency tax reporting platform that helps users track transactions, calculate gains and losses, and generate tax reports for crypto portfolios. The platform integrates with hundreds of exchanges and wallets, making it easier for investors and traders to manage tax compliance.

To use the service, you must log in to your Koinly account through the official dashboard.

Koinly Login Guide

Follow these steps to sign in to your Koinly account safely.

Step-by-Step Login Process

  1. Visit the official Koinly website.
  2. Click the Login button located at the top right corner.
  3. Enter your registered email address.
  4. Type your password.
  5. Click Sign In to access your dashboard.

Once logged in, you can sync wallets, review transactions, and generate tax reports.

Login Using Google

Koinly also allows users to sign in with their Google account.

Steps:

  1. Go to the login page.
  2. Select Continue with Google.
  3. Choose the Google account associated with your Koinly profile.
  4. Confirm access.

Your Google email must match your Koinly account email for this login method to work. If enabled, Google login can replace the traditional email-and-password method. ([Koinly Help Center][1])

How to Reset Your Koinly Password

If you forget your password or cannot log in, you can reset it easily.

Password Reset Instructions

  1. Go to the Koinly login page.
  2. Click Forgot Password.
  3. Enter your registered email address.
  4. Check your inbox for the reset link.
  5. Click the link in the email.
  6. Create a new password and confirm it.

Once the password is updated, you can log in using your new credentials.

Reset Password When Switching Login Methods

Sometimes users switch from Google login to email/password authentication. In that case, a password reset may be required.

Steps:

  1. Disconnect Google login from account settings.
  2. Use the Forgot Password option.
  3. Set a new password.
  4. Log in using email and the new password.

After resetting, email/password becomes the primary login method. ([Koinly Help Center][1])

Common Koinly Login Issues and Fixes

Even when entering correct credentials, users may occasionally face login problems. Below are common issues and their solutions.

1. Password Reset Email Not Received

If the password reset email doesn’t arrive:

  • Check your spam or junk folder
  • Ensure you entered the correct email address
  • Wait a few minutes and try again

Sometimes users accidentally use a different email than the one used during account creation. ([Koinly][2])

2. Login Page Keeps Logging You Out

Possible causes include:

  • Browser cache problems
  • VPN interference
  • Cookie blockers
  • Browser extensions

Solutions:

  • Clear browser cookies and cache
  • Try a different browser
  • Disable VPN temporarily
  • Log in from another device

These troubleshooting steps often resolve session issues or authentication conflicts. ([Koinly][3])

3. Incorrect Email or Password

If Koinly shows an invalid login error:

  • Double-check spelling of the email address
  • Ensure Caps Lock is off
  • Reset the password if necessary

If you still cannot log in, contacting support is recommended.

How to Change Your Koinly Email Address

You may need to update your email if you change providers or want to use a different address.

Steps:

  1. Log in to your account.
  2. Go to Settings.
  3. Select Account Settings.
  4. Click Change Email.
  5. Enter the new email and confirm with your password.

After saving, future logins will use the updated email address. ([Koinly Help Center][1])

Contacting Koinly Support

If login issues persist after troubleshooting, the next step is contacting support.

Support options include:

  • In-app chat support
  • Email assistance
  • Help center articles

Provide the following information when contacting support:

  • Account email
  • Description of the issue
  • Screenshot of the error message (if possible)

This helps the support team diagnose the problem faster.

Security Tips for Koinly Accounts

To keep your crypto tax data secure:

Use Strong Passwords

Your password should include:

  • Uppercase letters
  • Lowercase letters
  • Numbers
  • Special characters

Avoid Phishing Websites

Always verify that you are accessing the official Koinly website before entering credentials.

Enable Secure Email Access

Since password resets rely on email, protecting your email account adds an extra layer of security.

Final Thoughts

Accessing your Koinly account should be simple, but occasional login issues can happen due to forgotten passwords, browser conflicts, or authentication changes. Fortunately, the platform provides straightforward tools for resetting passwords, updating login methods, and troubleshooting access problems.

By following the steps in this guide, most users can resolve login issues in just a few minutes. If the problem persists, reaching out to Koinly support will ensure you regain access and continue managing your cryptocurrency tax reports without interruption.